RULES AND REGULATIONS OF CENTER HILL CHALETS, INC.

RATES- RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE UNLESS CONFIRMED AND DOES NOT APPLY DURING HOLIDAYS OR WEEKENDS.

MINIMUM STAYS- THERE IS A 2 NIGHT MINIMUM STAY EXCEPT HOLIDAYS ( 3 NIGHT MINIMUM ).

CHECK –IN TIME- IS 2:00 PM. NO EARLY CHECK-INS. DURING PEAK TIMES THERE MAY BE A SLIGHT DELAY AND YOUR PATIENCE IS APPRECIATED. IF YOU NEED ASSISTANCE WITH DIRECTIONS PLEASE CALL THE OFFICE 931-858-2258. BALANCE MUST BE PAID IN FULL PRIOR TO CHECK-IN!!!

CHECK-OUT- IS 11:00 AM. AN ADDITIONAL CHARGE WILL APPLY FOR LATE CHECK-OUTS. ADDITIONAL DAYS MAY BE AVAILABLE, PLEASE CHECK WITH OUR OFFICE FOR AVAILABILITY.

OCCUPANCY IS LIMITED TO THE NUMBER OF PEOPLE BOOKED INTO UNIT ONLY. ADDITIONAL GUESTS WILL BE $10.00 PER PERSON, PER NIGHT. HOUSE IS ONLY BOOKED TO ACCOMMODATE THE NUMBER THAT IT WILL HOLD ACCORDING TO SLEEPING ARRANGEMENT. THIS INCLUDES ADULTS AND CHILDREN. OCCUPANCY WILL BE ENFORCED! GUESTS VIOLATING THIS POLICY WILL BE ASKED TO LEAVE AND WILL FORFEIT ALL REMAINING RENT.

KEYS- THERE WILL BE A $5.00 CHARGE FOR ALL KEYS NOT RETURNED.

DEPOSITS-A $100.00 DEPOSIT WILL SECURE YOUR RESERVATION FOR WEEKENDS, WHICH WILL BE APPLIED TO YOUR TOTAL. A $200.00 DEPOSIT FOR 2-5 NIGHTS FOR 3-5 NIGHTS OR $300.00 WEEKLY RENTALS IS REQUIRED. WE ACCEPT MASTERCARD, VISA, CHECKS, AND CASH. ANY AND ALL TRANSACTIONS BY CHECKS MUST BE RECEIVED 14 DAYS PRIOR TO RESERVATION. NO EXCEPTIONS! RESERVATIONS WILL NOT BE CONFIRMED UNTIL FUNDS HAVE BEEN CLEARED. IF YOU DO NOT HAVE A CREDIT CARD YOU MAY BE REQUIRED TO PROVIDE AN ADDITIONAL DEPOSIT, WHICH WILL BE REFUNDABLE 10 DAYS AFTER CHECK-OUT.

CANCELLATION POLICY & REFUNDS- CENTER HILL CHALETS NO LONGER OFFERS REFUNDS FOR ANY REASON. DEPOSITS ARE NON-REFUNDABLE. IF YOU FAIL TO CALL YOU WILL BE CHARGED FOR 1 NIGHT STAY PLUS THE FORFEIT YOUR DEPOSIT. IN THE EVENT OF APPLIANCE FAILURE, CABLE, CENTRAL HEAT/AIR, OR HOT TUB FAILURE WE WILL MAKE EVERY EFFORT TO CORRECT THE MALFUNCTION AS SOON AS POSSIBLE. NEITHER THE RENTAL COMPANY NOR THE OWNERS WILL BE RESPONSIBLE FOR REFUNDS. YOU ARE RESPONSIBLE FOR THE ENTIRE BOOKING ONCE RESERVATIONS ARE CONFIRMED.

REFUNDS FOR EARLY DEPARTURE- NO REFUNDS FOR ANY REASON. THIS INCLUDES WEATHER. ANY GUESTS THAT ARE UNRULY OR DISRESPECTFUL WILL BE ASKED TO VACATE PREMISES! GUESTS THAT ARE ASKED TO VACATE PREMISES WILL NOT BE GIVEN ANY REFUND.
PETS- ABSOLUTELY NO PETS. IF PETS ARE FOUND YOU WILL BE ASKED TO LEAVE AND FOREIT ALL REMAINING RENT AND $100.00 DEPOSIT.

NON-SMOKING- RULES WILL BE ENFORCED.

HOT TUBS- HOT TUBS WILL BE INSPECTED AFTER EACH RENTAL. DAMAGES TO COVER WILL RESULT IN A $350.00 CHARGE. PLEASE USE CARE IN REMOVING AND REPLACING COVER TO AVOID DAMAGES. WHEN USING HOT TUBS, PLEASE DO NOT USE ANY BUBBLES, OIL, OR WEAR JEWELRY. WEARING MAKE-UP MAY CAUSE A REACTION WITH CHEMICALS USED IN TUB. WE RECOMMEND SHOWERING AFTER BEING IN THE HOT TUB.

POOL TABLES- CABINS THAT HAVE POOL TABLES. THERE WILL BE A $15.00 CHARGE FOR ANY BROKEN POOL STICKS. IF THE FELT ON THE TABLE IS DAMAGED, THERE WILL BE A $350.00 CHARGE TO REPLACE IT. PLEASE BE CAREFUL SO ALL OF OUR GUESTS CAN ENJOY IT.

NO LITTERING- WE WANT TO KEEP OUR AREA BEAUTIFUL, PLEASE BE CONSIDERATE!!!

FIRE PREVENTION- NEVER SPRAY WATER IN FIREPLACES, AND NO FIREWORKS. USE PRECAUTIONS WITH ASHES, FIRE, AND SMOKING MATERIAL.

FIREWOOD WILL BE LEFT DURING OCTOBER-MARCH.

TELEPHONE SERVICE- LOCAL CALLS ARE FREE. LONG DISTANCE CALLS ARE BLOCKED. CALLING CARDS AND 800 NUMBERS ARE ACCEPTED.

SATELLITE TV- SYSTEMS SHOULD HAVE BLOCKS, BUT IF NOT, YOU WILL BE BILLED FOR ANY RENTED MOVIES.
GUEST RESPONSIBILITY – GUEST WILL ASSUME FULL RESPONSIBILITY FOR ANY AND ALL DAMAGES, EXTENSIVE CLEANING CHARGES, OR ITEMS MISSING FROM CHALET.

LIABILITY- THIS RENTAL PROGRAM IS UNDER MANAGEMENT OF CENTER HILL CHALETS, INC. WHO ACTS ONLY AS AN AGENT FOR THE OWNERS. UNDER NO CIRCUMSTANCE WILL CENTER HILL CHALETS BE RESPONSIBLE FOR ANY LOSS, DAMAGE, CLAIMS, OR INJURY DIRECT OR INDIRECT. CENTER HILL HAS THE RIGHT TO REFUSE OR DISCONTINUE SERVICE TO ANY PERSON AND OR RESCIND ANY CONTRACT FOR ACCOMMODATIONS OR GUEST SERVICES. ALL PROPERTIES ARE PRIVATELY OWNED. THEREFORE, CENTER HILL AND HOMEOWNERS WILL NOT BE RESPONSIBLE FOR ANY ACCIDENTS, INJURY, OR LOSS OF VALUABLES OF ANY KIND. IF LEGAL ACTION IS NEEDED, GUESTS WILL BE RESPONSIBLE FOR ALL LEGAL FEES.